On Call Bio is Richmond, VA’s premier provider of cleaning and disinfection of crime scenes, homicides, natural unattended deaths, suicides, blood, infectious diseases such as COVID-19, and other bio-hazardous situations. If you are in need of Richmond crime scene or blood cleanup services contact us at 757-384-1402 for 24/7 discreet and compassionate assistance.


For over 16 years, On Call Bio has provided remediation and trauma cleanup assistance to thousands of families and businesses nationwide and throughout Virginia. Our team of professional technicians understand the difficulties and dangers of suicide cleanup, unattended death cleanup and other biohazard cleaning. Whether you’re in Richmond or one of the surrounding suburbs, our technicians are available to assist you 24/7 with care and compassion, we will help protect your home and your family, and put you on the road to recovery.

We provide crime cleanup throughout Virginia 24/7/365.

We service neighborhoods in and around Richmond including Glen Allen, Jackson Ward, Union Hill, Uptown, Westover Hills, Carver, and all the surrounding areas.


(Hampton, Virginia) – In addition to the risks inherent with blood and other biological fluids, the scene of a suicide can be emotionally disturbing to family members. The difficult and lonely task of cleaning up after a personal tragedy can have long-lasting effects on those present. Professional bio hazard cleanup offers a solution which takes into account both the physical and mental well-being of the survivors. On Call Bio’s caring and compassionate service crew was on hand to assist one Hampton, Virginia family in the unpleasant task of cleaning up after the tragic suicide of a loved one.

First, On Call Bio technicians surveyed the home, noting contamination was mostly limited to the living room area. Blood and other bio fluids were present on the floor and walls. Personal property and furniture was also affected, but the family’s budget did not support a full house cleaning with a 3-stage biowash.

At the request of the family, On Call Bio focused on a limited but effective removal strategy: first, personal items were cleaned and sanitized. Then, walls were hand-cleaned to remove visible bio material, and contaminated carpeting was removed and disposed of as medical waste. The family expressed thanks for On Call Bio’s attention to detail, and the much needed support the technicians provided to grieving relatives.

(Vienna, Virginia) – A traumatic death imposes inherent risks that most people don’t think about. Blood and other bio fluids can harbor diseases, bacteria, and other dangers; left to linger on structural surfaces such as floors and walls, bio matter can also damage the home itself. On Call Bio technicians are specially trained to deal with trauma scene clean up. Their knowledge and understanding of industry standard guidelines allows them to effectively determine a course of action which will help protect the home and its occupants, while preserving personal property according to the family’s wishes.

In 2012, an accidental death of a relative prompted a Vienna, Virginia, family to seek assistance with the blood removal and cleaning process. The deceased had fallen down the stairs and died as a result of his injuries. Following an inspection of the scene, On Call Bio technicians created three work zones in order to prevent cross-contamination between the foyer where the death occurred, and other unaffected areas of the residence. This measure helps protects the home from additional damage and ensures a complete clean up. A thank-you letter from the family complimented On Call Bio’s prompt, professional services, which helped enable the family to begin the long and difficult healing process.

(Woodbridge, Virginia) – An undiscovered death can leave a family traumatized and confused. Wrangling with complicated emotions, cleanup may be the furthest thing from their minds. However, the safety risks associated with decomposition, coupled with potential damage to the property, necessitates swift action. This is why On Call Bio’s service technicians are on call 24/7; they are prepared to assist whenever the family is ready to begin the process.

In the case of a Woodbridge, Virginia man, the deceased was discovered at least one month after his death, resulting in heavy decomposition, insect activity and odor throughout the residence. Technicians entered the home through the front door to find an obvious hoarding situation on top of the already hazardous conditions. The whole house was packed full, top to bottom, with clutter and personal property.

The decedent had cleared only a foot and a half walkway, which led room to room throughout the house. In order for remediation to take place, all items would have to be removed from the home and properly disposed of.

After the house was cleared of personal property, a task which took several days, On Call Bio technicians were able to zero in on the problem areas of the home. In the master bedroom, technicians noted significant biological material and fluids on top of a mound of personal property. To make matters worse, the fluids had penetrated through to the flooring.

After disposing of the affected items according to proper medical waste removal protocols, technicians removed unsalvageable portions of the affected flooring to reveal the subfloor, which fortunately tested negative for the presence of biological matter.

On Call Bio technicians have experience with a wide range of trauma scene situations, from simple to complex. With compassion and attention to detail, each individual circumstance is handled with utmost care and concern for the health and safety of the surviving family. Technicians explain each step of the process, and aid relatives in returning the home to a habitable condition, no matter how difficult.


If you or someone you know was a victim of a crime, On Call Bio has collected some resources to help guide you through this process.

Funeral & Cremation Services

Other Resources


“On Call Bio team made a very hard event much easier. Without them, I do not know how I would have made it through this. Corry went above and beyond my expectations. She was much more than the lead and for that I am more than thankful.”

Christopher R.

Tallahassee, FL

“On Call Bio was very professional and completed the work in a timely and efficient manner. I would recommend them to future clients because of my experience with the professional work done during this stressful time. Good job, Jennifer. “

Mike G.

Chicago, IL

“Jamie was compassionate, professional, caring and easy to work with, yet clear with what he needed to do and conscious of safety. His crew were equally caring and professional.”

Peggy H.

Chicago, IL